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Greengeeks.com Profile
GreenGeeks.com is California's premium GREEN ENERGY WEB HOSTING service provider. The Green Geeks management team has over 40 years of experience in providing high quality, affordable web site hosting. Your account will utilize only the best of breed server hardware, the most dependable network providers and the most up to date software programs available anywhere on the internet. In addition yo...
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Average rating based on Editorial and User Reviews
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by Anonymous - 2010-09-07 : Bad and slow customer service. After signing up for a three year deal and requesting per their instructions a free site migration, I sent an email asking for an estimate of when that migration might occur. One day passed. No answer, and no movement on the migration. I sent another email simply asking. Same thing: no answer, and no migration. Third day, same thing. In the meantime I emailed a couple times to get clarification on a few things like telnet access for when I needed to do some other work, again, no responses for days. I simply canceled because of their very slow, very bad service. I called to verify my account was being canceled and had to wait on the phone for long periods, and was repeatedly pointed back to their email system, from which I was not getting answers (and to cancel you have to use their email system). They are a pretty bad host when it comes to service. Too bad. I would have been proud to have done a tiny little part in changing energy consumption. |
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by Mikael - 2010-09-07 : Wonderful Service. My hosting service with GreenGeeks started about a year ago when I was on the hunt for a web hosting provider that was eco-friendly. There was no way I could miss or pass GreenGeeks. The offer was great and the amount of energy put into being green and making a difference is unheard of in this industry. As for the hosting service it self, I have had a great time doing business with GreenGeeks. The service is exactly what I expected it to be. Good job guys! |
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by Henry - 2010-09-07 : Really good hosting. Moving to GreenGeeks was a breeze from my previous hosting provider. After signing up, they give you instructions on how to get your account moved over and all I had to do was follow the simple instructions. My site was moved over in less than 24 hours. Since getting moved over, I have had absolutely no issues with their service and support. The service has been up to par with my expectations, and the cost is very reasonable. It's also a great thing that they are eco friendly. I really love that by them. |
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by Anonymous - 2010-09-07 : May very well be a good site. I am in the hunt for a web hosting site when I came across the reviews for this one. The reviews were excellent, so I decided to comb through Green Geeks' site. The Terms of conditions were very easy to read and weren't too wordy (In other words, you won't have to read through 5 hours worth of literature) The terms of conditions were very clear, but I did find a couple of problems with it. "Always" stay on top of the changes to the terms and conditions because they can change them at anytime without notice which could cause you problems later on if you do not stay compliant. Everything was a go until I noticed that they only support the Linux Operating system. So, this is bad news for Windows Operating systems. If it wasn't for this HUGE problem, I would have signed up with the service. |
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by Jason Andrews - 2010-09-07 : Free Site Migration Rocks!. I've just recently moved over from a hosting provider that had constant issues with their service staying up. My biggest fear was moving my site from their service to another provider and so I was very happy to see that GreenGeeks offered free site migration. I didn't have to do anything and my site was moved over for me, free of charge! We did run into a few bumps along the way, but I would imagine that this sort of thing happens, the good news is that they communicated with me and got things working quickly. Great price and definitely great value! |
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by Nick - 2010-09-07 : Go Green or Go Home!. I'm a big believer in being green and I am so glad that GreenGeeks goes above and beyond in their commitment of going green. It's refreshing to see a company that actually gives a crap about environment. That aside, the service that they have been providing me over the years has been second to none. Excellent price, amazing support and the service it self, never an issue. I love these guys for more than just the service they provide, and that's what's needed in this industry. |
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by Ryan - 2010-09-07 : Easy to setup. Looking to set up a web site for my flower business and having no clue how to make a site, I was looking for a web hosting provider that offered a site builder that actually worked. I tried several hosts before ending up at GreenGeeks. The site builder was very easy to use and was able to use it within 10 minutes of ordering and before the domain name even resolved. The technical support doesn't provide much help regarding designing issues, but they definitely do help you go in the right direction for getting the support I needed. Great hosting provider and for $5 bucks a month, you can't go wrong! |
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by Byron D - 2010-09-07 : Everything I wanted. I've been a hosting user for over 6 years and run a fairly decently sized blog. I've got to say that GreenGeeks has done an awesome job at keeping my site up, storage fast/accessible and the customer service is awesome. I've yet to have an issue with them regarding any of the features they provide. Recommended host for sure! |
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by Jaimee - 2010-09-07 : Be careful! Unlimited does NOT mean unlimited!. I was very disappointed to learn that unlimited disk space doesn't actually mean unlimited! I was going to open up a reseller hosting plan, and some of my customers would be digital scrapbooking stores which would have large digital files available for download. I was told that no it was not unlimited and given a link to a legal page about what their policies were about space usage ect.. that they define as a normal small or home business. All the digital scrapbooking stores are certainly small time, just big space.. very uncool and FALSE advertising!! |
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by Charlie J - 2010-09-07 : Great for my needs!. I've just got a renewal coming up after being a customer for about a year. The service has been exceptional and their commitment to being green is also a plus. The servers I feel are very fast and the uptime has been 99.9%. I did have a hiccup with their interface, but their technical support helped me through it and since then no real problems. Great host, especially for me. |
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by Michael Steinberg - 2010-09-07 : Great Quality Service. I've been with GreenGeeks for a few months now and have got to say from experience, the quality of service is excellent. The price is a little on the high side, but considering the value of support and service that is received, it makes perfect sense. Not to mention hosting with them helps the environment. I've yet to experience anything bad with them and one of the reasons why I signed up with them was because of their many good reviews. Highly recommended to those who are looking for a new web host for their sites. |
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by Ricardo Lopez - 2010-09-07 : Honest. GreenGeeks has been a wonderful web host to work with. I went with their reseller service, which helped me offer web hosting to my customers. The pricing and features that are available to me and my customers is simply put, just right. They have been very honest with me in how they operate and any time there are problems (the few times there were), they've been upfront and vocal about it. The same issues seem to never be repeated and I am very thankful for that! The eco friendly aspect of the hosting is also very good. We love it and love GreenGeeks for the service that they offer! Go with these guys, you won't be sorry. |
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by Anonymous - 2010-09-07 : Found something I like. I have had a web site now for almost 4 years and a couple of years ago I decided t find an eco friendly web host for my green shop site. I went with one I thought looked good only to learn it was just that company's "green brand" and they were not eco friendly at all. Not only that they had outsourced support somewhere I could not understand what was being said. I found Green Geeks a couple of months ago and tested their support for several weeks before I joined them and I have been very happy since I moved over to them. I also recommended to some of the stores I do business with that they should check them out for their green shopping sites as well. |
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by Anne-Marie - 2010-09-07 : Go above and beyond!. I was in a bind with my previous web hosting company and I needed to migrate quickly to a better host. I thought I would give GreenGeeks a try and I am very glad I chose them. They made it very easy for me to move over, they did it all for me! Since moving over to GreenGeeks, the service I have received is a stark difference between my old host... like day and night! The geeks are always there whenever I need them and they take their time to describe and walk through problems. Simply outstanding. GreenGeeks is the only host you need for your site! |
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by Anonymous - 2010-09-07 : Sarah review. I have been with greengeeks for several months and I have placed 2 of my clients with them and am in the process of moving another over this week. I think they are great in terms of support and what they offer. I have client sites with other hosts and dont get the same satasfaction there as some of them have overseas support where Greengeeks does not and their uptime is great and they use c panel which is very eassy. |
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by Andy Biskupski - 2010-09-07 : Great reseller host. I signed up to their reseller program a few months ago, the sign up process was pretty seamless. They had to verify the account, which I can understand considering all the fraud that is on the Internet. I got my details within a few minutes after the call. I have about 50 sites hosted under my reseller account, of which about half of them I had them transfer for me from one of their competitors. The sites stay up, technical support is quick and friendly and overall great service. If you're looking for a good host to host your customers, then these guys are the right choice for you. |
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by Anonymous - 2010-09-07 : Pretty good host. I've been with a couple hosting companies before and know that not everything is not perfect. So far, Green Geeks have helped me migrate my site and 4 months later, no problems. Will report after a year to update further. |
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by Gabe - 2010-09-07 : Always "Blame the Client" is not Green. When I signed up online with Greengeeks I received 2 emails and 2 phone calls immediately afterwards because the order did not completely go through. I said to the sales rep I can 't believe how quickly I was contacted and hope this is the level of customer service I can expect...it was great because they wanted my money and that was the last of ANY decent customer service. Every small issue I had I was told I caused the issue so they can't help me(?!). They lost my domain name (yeah, the one they offer for life) saying I must not have completed there online process correctly. Um, but you called me and We went thru the process together.... ...Bottom line: They'll be all over you to get more money/services from you and unapologetically rude when you have any domain/tech/site issues. |
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by Www.nuartisan.net - 2010-09-07 : Horrible support and registration process. I placed an order for new hosting and was expecting to be able to log in and use it fairly quickly. Boy was I wrong. First of all the process is not automated, you have to call them after you place the order to confirm it's you. Sounds simple enough right? Well I have talked with 2 reps over the phone and 2 live chat sessions, none of them can seem to tell me why I can't even log in to my new hosting account. This company obviously has no idea what they are doing, stay away! |
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by Tamara L - 2010-09-07 : Great host!. Greengeeks has been really great for me. I was very skeptical of their green mission as a "gimmick", but as I asked for more information on it, everything made sense! Their sales and support staff have been absolutely a pleasure to deal with. I'm always able to get somone on the phone and that's hard to come by these days. I love their mission and the money I have spent for the service is well worth it! |
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by Bylandorsea.com - 2010-09-07 : Horriable Service. I have never found such bad service, and I am really disappointed in this green company. I had high hopes for them. But TWICE they suspended our account without notifing me so our sites have been down for days. 1) was for using over 8% cpu.. none of the sites in the 10 sites we have get more then 300 people per day, and they claimed our account went over 8%. 2) They suspended account for spam... I dont even have the email enabled on the account. Every time you call support they tell you to email. Every time i email it takes up to 24 hours to respond. I have hosted websites for over 10 yrs and never had this bad of service.... Save your money time, and the head aches and look elsewhere. Just another reseller of singlehops dedicated servers... |
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by J Salazar - 2010-09-07 : They call this service?. After outgrowing my current hosting company of 8 years I decided to go with GreenGeeks' "Seed" reseller program. I have to stay that I have never had such terrible service! Shortly after signing up for service I received an email saying they had decided to "reject" my order. No reason was given. So I called their 1-800. The person that answered the phone was pleasant enough but did not know why my order was rejected and suggested I email the sales department, which I did. The email reply from the sales department was basically saying f**k off and don't contact us again but in business language: "we are not going to be activating or divulging any further information regarding the rejection of the order." Did I fat finger my credit card number or maybe had a typo somewhere else? I will never know since GreenGeeks can't be bothered to explain what "careful consideration" they took with what little info they asked for and in only a few minutes. So much for customer service. |
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by Kenmankoff.com - 2010-09-07 : Good services and good for the environment. As shown by the 1-5 ratings above, I give Green Geeks the best rating. I've been with them for 2 months and am very pleased. A shell account, lots of good software installed, unlimited space (I use 18 GB) and unlimited transfer (I moved 10GB out last month) are great. I'm curious if I keep these stats up what happens when I renew the contract. Even if prices goes up a few $/month I still think it is worth it. I've emailed them a bunch of times with questions and they replies have always been quick and helpful. Yesterday my wordpress DB got erased due to self-inflicted stupidity. I emailed them in a mild panic and they restored it from backup within minutes. The cost was $25, which is an excellent price for a self-inflicted error like the one I made. FULL DISCLAIMER: They waived the fee and requested (not demanded) I fill out a review. I have and now you are reading it, but everything I say holds true regardless. Finally, their commitment to the environment is why I give them my $. |
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by Elisabeth Wise - 2010-09-07 : GREEN GEEKS ROCKs!. I have been a Green Geeks client for the last seven months and I have nothing but great things to say about the company. I signed up with Green Geeks because I was looking for a better web hosting company (I was unhappy with the web hosting company I was with) and when I stumbled across a GREEN web hosting provider, as an environmentalist, the choice was easy to make. I love the fact that Green Geeks cares about the environment and what I love even more is how helpful they have been. When I first started with my web project, Green Geeks technical support was extremely helpful at answering my questions and assisting with my site migration. I have recommended Green Geeks to many of my friends (I don't recommend companies or products I don't believe in) and they are just as happy with Green Geeks as I am. |
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by Nationalteachersacademy.com - 2010-09-07 : GreenGeeks is Grand. I typically host my sites on dedicated servers, but recently had a pro bono project fall into my lap and I came across their plans one day when shopping around for a shared host. The site has not launched yet, but so far GreenGeeks has provided very fast setup and support and I could not be happier. |
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by Anonymous - 2010-09-07 : Destroyer of businesses. Worst host ever!. Signed up in jan 2010 and have had nothing but problems! Aside from the DNS server crash and constantly blacklisting my access isp so I cant access my own site...Spamblock after spamblock destroying my business! Open a support ticket and they tell me there is no block. Forward the headers and prove it and they blow it off! Told by tech support to use another service providers email address to get mail through. Don't try to complain or request a call from the owner or they will consider you "hostile" and shut off your site just like they did mine without even giving you a chance to move off first! This is how they deal with the frustration they cause...they don't step up...they shut you off! I would reccomend this host for anyone who likes to constantly deal with tech support and does not consider reliability to be important to the wellbeing of your business. Three weeks of hassle I regret. Beware! |
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by Www.structuredcontrol.net - 2010-09-07 : Green Geeks sucks. I signed up on Jan 10th 2010 with 2 sites, I have been told over and over again that my sites be up in 24 to 48 hours and as of Jan19th 2010, my sites are still not up. All I get is excuses and broken promises |
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by Anonymous - 2010-09-07 : GreenGeeks seems great so far. Moved from iPowerweb and so far Green Geeks servers have been great, very fast and tech support has been helpful. Looking to build a blog with my ecommerce website and will look at using one of their blog scripts like wordpress. |
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by James Walker - 2010-09-07 : Everything I needed.. Signing up with GreenGeeks was a fairly simple process and my account was setup in a timely manner. My account is packed full of features more than I could ever use. And my account also came with a script repository called fantastico which will easily install many scripts instantally. Overall phenomenal support and service 10/10 |
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by Anonymous - 2010-09-07 : Worst Host!. I am amazed that Green Geeks is as bad as they are. Very slow support (if any) via email and when you call them, they are still very slow and rude! Unbelievable! I canceled before my trial period was over thankfully! Don't let the other reviews on here fool you, Green Geeks is a very bad hosting provider! I wouldn't doubt if all the positive reviews are from them. |
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by Mark - 2010-09-07 : great support. I signed up for greengeeks last week, once my account was verified, I followed their guide for having my account moved from my old host. It took about a day to get the site moved, and their support kept me up to date on each step. I called and asked them the next steps, which they gave me, and my site is moved to their great service! I would recommend greengeeks to anyone who asks. |
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by Maggie / http://www.themaggielist.com - 2010-09-07 : Reliable Hosting and Amazing Customer Service. Green Geeks has continued to be an amazing hosting company that has provided me with amazing hosting, perfect customer service and have continued to bend over backwards in making sure that my hosting with them has been successful. Their plans are comparable to other hosts, but what they offer me is the peace of mind knowing that it is a true green energy solution that is not only responsible to the environment, but reliable to my business. |
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by Mark Johnson - 2010-09-07 : First Class Hosting!. Greengeeks is a breath of fresh air in the hosting industry in my eyes....using them was and is a pleasure. Tech support is prompt and efficient, and the speed and uptime of my site is great. I've recommended it to all of my friends. |
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by TB - 2010-09-07 : Go Elsewhere. I warn you, please go elsewhere if you want to be hosted with a quality host that cares about customer support and technical support. I have had nothing but troubles with this company and am trying to cancel my account. I also found out that they make it beyond difficult to cancel your account. They went as far as blocking my IP to their site. This way it makes it very difficult for me to go to their cancel account page. I had to use a proxy server to cancel my account! I might have to submit a claim to the Better Business Bureau. |
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by Anonymous - 2010-09-07 : Green Geeks renewal. I joined Green Geeks last year and they were good when I started with them and since then I have seen that they have been growing and getting better and better at all of the areas of the company that I have tried to use like the control panel and billing client area which is easy to use. Client support has also improved alot and they now have 24x7x365 support which I like. I am renewing my account and hope things continue to go like they have been. |
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by Anonymous - 2010-09-07 : Bad customer support and tech support.. I have had no luck with either the customer support or the technical support. Both have been very rude. It just isn't worth it. Go elsewhere where you can get a similar hosting plan for a similar price WITH customer and technical support. |
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by Nick Anderson - 2010-09-07 : GreenGeeks is Superb!. I've been with them for a little over a year and have just renewed my account for the second year. The process of signing up was very easy and uploading and maintaining my account was also easy. Over the course of the year, we've run into a few bumps in the road but the technical staff there were able to help us get through them quickly and efficiently, so no complaints there. Uptime is also a very important thing for my business and I have yet to experience downtime. I love the fact that they are green and by being with them I am helping the environment and the price is not that expensive compared to other things in day to day business world. These guys are superb in my opinion and I hope that anyone else that chooses them will have the same great experience that I've had! |
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by Kuhada.com - 2010-09-07 : GreenGeeks Provides the Worst Hosting Support. . Hello, I paid for reseller plan "Sprout", 1. my first very bad surprised was been, that they have disabled (bakup/restore funcionality in cpanel) I ask for restoring migated one of my accounts from old hoster, after 60 hours and few meesage like this: "Hello, I have put a rush on your request and you will get a notification email shortly from our site migration dept." and that "shorty" past 60 hours and now everything down, my reseller domain (kuhada.net), and account (kavur.net)I ask for restoring after migration (from old cpanel hosting) what I must say to you, except: "GreenGeeks Provides the Worst Hosting Support. " |
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by Anonymous - 2010-09-07 : Poor!. Stay far far away from Green Geeks. 1. As far as I can tell Green Geeks is a brand new web hosting company which is made up of a bunch of "geeks" that fail at providing a decent web hosting solution. 2. Their customer support could not solve the issue that I had with my account. In the end, they canceled the account, "because it was better for both parties". 3. Their customer support is very slow to respond. If you need an answer to a question, be OK with waiting for days, literally. 4. Calling their telephone numbers, you will get the pleasure of talking to very rude staff members. They are a cheap host to go with, but there are far better options in the end that will provide better support and service for the same price. |
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by Ben - 2010-09-07 : Very friendly support and reliable service!. I've switched to greengeeks a little over a year ago and have to say that I am so glad I made the move! Greengeeks moved my site from my old host for free and since then have offered very reliable service. The technical support has been very fast and very friendly. Totally go with this host if your looking for a proper hosting company, that cares about what they offer their customers! |